Privacy Policy
Last Updated: 21st Nov 25
MyPT – www.mypt-me.com
At MyPT, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website www.mypt-me.com, our services, or communicating with us, you agree to the terms of this Privacy Policy.
1. Who We Are
MyPT provides personal training services, home PT, fitness programs, and fitness education across Dubai and the UAE.
If you have any privacy-related questions, you can contact us at:
📩 contact@sqonefitness.com
2. Information We Collect
We collect personal data only when necessary to provide and improve our services.
2.1 Information You Provide Directly
This includes:
- Name
- Phone number
- Email address
- City / Location
- Fitness goals (optional)
- Any information shared through WhatsApp or contact forms
- CV or work information when applying for jobs
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on pages
- Referral sources
This is collected through tools like Google Analytics.
3. How We Use Your Information
We use your information to:
- Contact you regarding your inquiry
- Provide personal training or academy course details
- Process service requests
- Improve our website and user experience
- Respond to customer support messages
- Conduct marketing and advertising (Meta, Google, WhatsApp)
- Comply with legal obligations
We do not sell your personal information.
4. Third-Party Services We Use
We may share limited information with trusted third-party platforms that support our operations:
Meta / Facebook Ads – for marketing campaigns
Google Analytics – for website analytics
WhatsApp Business – for communication
Payment Providers (e.g., Tabby, Tamara, bank gateways) – only if you enroll in our services
Email Service Providers – for communication
Each third party maintains its own privacy standards. We ensure they comply with applicable data protection laws.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve site performance
- Understand visitor behaviour
- Track campaign performance
You may disable cookies through your browser settings, but this may affect the website’s functionality.
6. Data Storage & Protection
We store your information securely and protect it from unauthorized access, alteration, or loss.
Security measures include:
- Encrypted platforms
- Limited staff access
- Secure communication channels
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent from marketing communications
- Request information about data usage
To exercise these rights, please contact us at contact@sqonefitness.com.
8. Data Retention
We retain your data only for as long as necessary to:
- Provide services
- Fulfill legal requirements
- Resolve disputes
After this period, data is securely deleted.
9. Children’s Privacy
Our services are intended for individuals 18 years and older, except where parents request training for minors (e.g., MyPT Kids).
We do not knowingly collect personal data from children without parental consent.
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies independently.
11. Changes to This Privacy Policy
We may update this policy occasionally. The “Last Updated” date at the top will reflect any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, reach out at:
📩 contact@sqonefitness.com